FAQ Search Results

First, plan to fill the piece of jewelry over your bag of ashes in case of spillage. You will
receive both a funnel and adhesive with the piece of jewelry you purchased, keep them
at the ready. Take note of the type of closure, ...

Keeping your loved one's ashes allows you to take them with you to new places. This way you don't feel like you've left them behind. One idea is setting an urn in a central place in your home. Or you can place a small amount of ashes in a piece of...

Not really. Ashes in an urn change very little or not at all, even after a very long time.

Cremated remains are often referred to as “ashes", when in fact it is granulated bone. During the cremation process, a machine heats up the body to an extreme temperature. Bone and trace amounts of metals in the body from implants or fillings are what...

Death is a difficult process for children to understand and to accept. Since this is a complicated question, we have two great blogs on this subject. Click ...

Yes they are. Once the body is cremated, all that remains are materials that are natural to the body and safe for human contact.

Cremation is less expensive than a traditional burial, largely because of the options available. There is a lot of variation ...

We offer a 365-day return policy, from the date of sale. If your urn arrives and you decide it is not right for your needs, you may return it. We will refund the purchase price of the item minus a 15% restocking fee. Refunds may take up to two weeks...

A tracking number is sent as soon as your item is shipped. For time-critical delivery, please email [email protected] and we will...

Standard & Express Shipping Policies All orders placed in the United States can receive free shipping. Engraving does not delay the order...

Yes, we now offer delivery to many different countries. The shipping fees vary, as will the delivery time. You can rest assured that we will get your order to you as quickly as possible.

No, it will not. Since our expert engravers are in-house, we cut delays for a completed engraving.

We offer a variety of payment methods for our customers including debit, credit, check, and cash. Though we recommend online as the easiest option.

Yes we offer a layaway service on purchases over $200. When you are finished with the payments, we will send out your order. Contact Customer Service for more information...

First, you should contact the administrators of the cemetery your loved one will be buried in. They will talk you through their policies on burying urns. The requirements depend on where the urn will be buried and the type of urn. They may also have ...